Inservio - Ophthalmology

Since 2007, Inservio has been supporting better outcomes for ophthalmology patients. 

Our services are designed to expedite the authority script approval timeline to ensure patients receive their medication as efficiently a possible, alleviating administration burden.  

Extensive Experience


Inservio pioneered the concept of delivering patents' medications directly to ophthalmology clinics in advance of patient appointments in 2007.

​Since then, we have substantially grown our fleet of cold-chain delivery vehicles, remotely monitored patient medication fridges located in clinics and other resources to support our growing patient base. 

Industry Innovators


Preparing our business for the future direction of services to ensure the best in patient care is at our heart. Inservio challenges the status-quo and invests in research and development of improved ways of doing things. We developed the technological solution to obtain instantaneous script approvals from the PBS and are launching the industry-first Smart Clinic Fridges we've designed harnessing RFID technology which ensures continuous integrity of stored patient medication; with much more to come.

Services

As industry innovators, our expertise, experience and commitment drives everything we do. We are passionate about being best-in-class which drives the initiatives like the ones below. This allows our clinics to focus on patient care, knowing Inservio is working alongside them.

Since developing the first online portal for applying for PBS script approvals, Inservio has worked closely with the department of Health to expedite PBS approval timelines. Recent development of a smartphone application based solution effectively sends approval requests through to the PBS. These are then electronically verified with all the required details. This app has revolutionised the way prescriptions can be approved on the PBS. 

Fully Integrated Script Approvals - On App

Cold-Chain Med Delivery

Inservio liaises with the patient's medical team to confirm their next appointment. Inservio requests supply from a pharmacy on behalf of the patient. Inservio then delivers the dispensed medication to the clinic, maintaining the cold-chain distribution in a validated and continuously monitored refrigerated vehicle.  Inservio Clinic Inventory Managers then place the medication in our online temperature monitored clinical refrigerators for easy access at the scheduled appointment.

Real Time Responsiveness

Utilising patented technology, our RFID fridges read the movement of medications into and out of fridges as well as continuously monitoring temperature conditions. The data, only readable by Inservio, allows us to analyse and respond to changing demand in real-time. Furthermore, patients can be confident that their medication is monitored at all times when in the fridge and when removed from the fridge. Inservio has the unique ability to record medication batch numbers as part of the RFID system to readily identify medication subject to a possible recall or quarantine situation.

Reducing Admin Burden = Happier Patients

Our dedicated team of Account Managers will consult with clinics to devise the best way that Inservio can support better outcomes for  patients.

Inservio has customised, tested and developed tools such as intravitreal injection kits, which we provide to all our patients. 

Intravitreal Injection Kits

Industry Innovators Driving Better Patient Outcomes

As industry innovators, our expertise, experience and commitment drives everything we do. We are passionate about being best-in-class which drives the initiatives like the ones outlined here. This allows clinics to focus on patient care and better patient outcomes.

Contact Us


NSW / ACT      (02) 9997 3941

VIC / TAS          (03) 8689 5530

QLD                  (07) 3348 7640

SA                     (08) 6188 8330

WA                    (08) 6188 8340

Building for the future…

… so you can focus on patient care